We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Delivery three weeks in Bratsk, the jacket is good, took S-ku, about 150 growth.
Sweatshirt is super, perfect color and size though wzięłam a little bigger, but is super
Super! Came in two weeks. Tracked. The jacket is warm with fleece. Gum's weak. At its s took L to be freer, but rukova along the length of the norms, and the head goes well. The picture is clear.
Very well packed. Color troszkę less intense than the picture. Recommend
The jacket is cool! On top of HB, inside fleece) I hope, the inscription will not be erased after washing)
Daughters of 13 years, on height 164 went perfectly, to the body pleasant, externally everything is OK.
Quality is good, let's see how it will behave after washing, the size matches
Very good quality, it wears like a little plush inside to be warmer, size L can amount to one m this is female I arrive in estimated time
Good clothing, as described, correct size.
Super beautiful my daughter is size L and I ordered XXL and she looked super good, it was happy the description matches the product beautiful color dark blue
Excellent sweatshirt. Good product as description. Sweatshirt internally. Winter keep warm well.
Very nice! The material is very good, it is thin but inside is how polar. Highly recommended seams are well made and is elasticated
It's perfect and it's arrived quickly.
super
la sudadera como la descripcion y como la foto. exacta. talla perfecta para mi hija de 10 años por si os sirve de referencia. calentita interiormente. estampacion perfecta. gracias muy contenta.
I. Charm, the fabric is very rich, the excellent drawing the perfect measurements❤
Delivery to Moscow 2 weeks! Quality is satisfied. The sticker seems quality. Recommend.
Продавец по ошибке отправил серую толстовку вместо синей. Сам тут же предложил вернуть половину стоимости через спор, проблема решилась в течение пару часов . Качество на удивление очень приличное. Принт пропечатан отлично.
It came. The material is nice.
The quality is great! Inside is sweatshirt and printing is clear and well made. I took a L, I usually bring the s/m but know prendevo the xl as small and sweatshirts the rather comfortable, this remains a bit more vest but is still good, are happy buying excellent value for money, arrived late but due emergency covid.