We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The cover came to Moscow for 2 weeks. The quality is good, all the buttons match, the toy on top holds firmly. The picture is paler than in the picture, but for me it is not so critical. With the store did not communicate directly, the order was sent quickly.
Came for 3 weeks, packed well, the print of the picture and the quality is excellent, the figure itself glued firmly, there is no smell, the purchase is satisfied. I recommend
Case came tydz after estimated date delivery. Seller is not kontaktował. Slightly sticky reindeer for Gorze-void.
Delivery is very fast, quality is super. With the store did not communicate-there was no need. Thank you for the quality and speed!
Ordered on October 27, received at the post office in the Tambov region on November 16. The description corresponds. To the iPhone did not try on.
Good quality! Cover pleased! I recommend to order. Deer is solid but rubber. Conveniently put on the table, slightly elevated.
Good quality case! He's gone in 16 days. Sat perfectly on the phone, pleasant to the touch.
Recommend, case perfectly fits. Made of silicone. Only tiny minusik imprint is slightly bledszy in fact than notice.
The touch is soft, it slips a bit when it grips, but it fits perfectly, all the buttons, very funny. It takes less than 20 days in Spain.
Cover cool! It is a pity that while he was walking, my husband changed my phone ((