We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
good.
Excellent. Thank you.
Fast shipping. Quality is amazing, Sizing is like european ( chinese stuff is normally smaller) but this one fits like an oversize XL (179cm/74kg)really happy with this item, i am actually ordering more right now :)
Good quality good price good express
The quality is excellent, the size matches, very fast delivery!!! Seller recommend! Thank you!
really awesome! the fabric is thick and warm, the stitching on the sleeve is neat. the tag on the brim of the hood is pretty good too! no complaints on the back lettering. overall it’s super good quality and it’s my second time buying from this store and it won’t be the last cus their stuff is really official looking and it’s great material.
Item of good quality, take usual size because oversize, fast delivery, I recommend!
nice detail European size 170 70kg M size very good
Good quality, done well take one size up more
What is power label. Your not ねだん swirls ょう. Yes so 3week いじ ょう, somewhat your そめ. なんで or facial ET's and wrap bowknot W tag, きやす female オマケ the throat.
Split gold Austria elements
Great sweatshirt! Thank you store! Attentive and sociable! Definitely recommend to everyone! I took my son size XL for height 188, sits like an oversize
Thank you! pretty nice かんじ. also please. happy!!
seriously amazing quality, the hoodie is heavy and not cheap feeling or looking at all
love it
Took like 2 weeks to come to France, quite fast ! I already have the Black color, the khaki seems to fit a bit more loose, and it's simpler, not as much printing, still quite good quality with genuine markings. Its oversize so you can take 1 size below if you want it more tight. I recommand product and store.
excellent！
Perfect sweatshirt, just like in the photo. Very good quality and the carving is the same as the European one. If you have size M, order a size M. Very fast shipping, about 10 days to Spain
verygood!quickly.
Very nice