For iPhone 11 Pro Max Slim Marble Soft Bumper Case

20 reviews
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Verified Buyer
A***n
19 Sep 2020 07:49

Nice case. Soft enough not to scratch the phone, and dense enough to protect. I did not communicate with the store. The order came in 10 days to Moscow.

Verified Buyer
V***m
18 Sep 2020 02:52

Went to Kazakhstan for a month and a half. The cover is very beautiful I liked.

Verified Buyer
M***a
16 Sep 2020 03:53

Nice case but it looked better on the picture. Great store thanks

Verified Buyer
A***v
15 Sep 2020 05:11

The cover is satisfied. it corresponds to the picture.

Verified Buyer
E***a
14 Sep 2020 11:55

Cover cool, beautiful, quality, sat perfectly

Verified Buyer
N***a
12 Sep 2020 03:13

A good cover, adopted to the touch. On the sides there is no printing, only half, but nothing)

Verified Buyer
D***i
9 Sep 2020 04:27

Super

Verified Buyer
N***a
7 Sep 2020 04:56

Крутой чехол, быстрая доставка

Verified Buyer
L***i
4 Sep 2020 04:36

Stupenda

Verified Buyer
B***a
27 Aug 2020 08:33

Very nice case, beautiful design

Verified Buyer
E***d
24 Aug 2020 11:46

Хорошего качества ,сидит отлично (небольшая неровность на камере )в целом заказом довольна ,единственное очень долгая доставка 2месяца

Verified Buyer
A***a
18 Aug 2020 03:02

на картинке выглядит поярче, а так хороший, подошёл

Verified Buyer
Y***a
14 Aug 2020 00:08

Супер ,только долго

Verified Buyer
J***a
30 Jul 2020 06:36

Corresponds to the description. Delivery to St. Petersburg in 14 days.

Verified Buyer
S***a
22 Jul 2020 08:00

Power pěkné! Stejné as for obrázku. Celkem Rychlé dodání. Doporučuji.

Verified Buyer
A***k
20 Jul 2020 20:59

Чехол хороший, но где камера немного криво вырезаны отверстия:(

Verified Buyer
E***a
17 Jul 2020 10:33

Normal silicone. Slightly slips in the hand because of the matte printing.

Verified Buyer
V***o
7 Jul 2020 11:31

Delivery to St. Petersburg 12 days. The cover is beautiful and bright.

Verified Buyer
Customer
7 Jul 2020 03:31

I'm happy with the order, I recommend. Very smooth cover, selicon))))

Verified Buyer
I***a
17 Jun 2020 02:42

Excellent.

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of HotterChic (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://hotterchic.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

A few reasons why buy from us:

SAFE SHOPPING

We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING

Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

FREE RETURNS

It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

NEW ARRIVALS

Brand new products are available on a regular basis.

PRICE PROMISE

We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE

Knowledgeable and professional support team is always happy to help you.

EASY TRACKING

Check your order status online. As easy as that!

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