We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Cool case order PR went fantastic fast for 12 days
Well made, comfortable
It fits very well. It looks very nice.
Excellent product and good packaging. Excellent salesman. I recommend buying
Excellent quality.
The cover is just a bomb! The ends of the phone protect perfectly, sits like a glove.
Perfect, protects the entire back, upper and lower, leaves the buttons free on the sides and the best, does not lift the screen protectors, it has some edges on the top and bottom that stick out of the screen, So if you leave your cell phone upside down, it doesn't touch the screen and it doesn't stop. Fast shipping, fully recommended store 100%
It came quickly, everything is suitable
Thanks... Simply The Best!!!
Супер, доставка чуть больше недели, чехол понравился, приятно ощущать бока телефона, тактильно очень нравится. Смотрится хорошо, советую к покупке.
Спасибо за быструю доставку! Чехол хорошо лежит в руке, красиво смотрится!
The cover is good. But what a long delivery!♀& Middot;
Arrived super and fast for 15 days to Berlin Germany I recommend
Cover quality, I recommend!
product is good material is also good and delivery take 1.5 month in covid-19 situation but no tracking info
Norms cover, the phone Spence became thin after the old cases used,
Fully compliant with the description, the delivery is fast, the track is not tracked put into the mailbox
Great covers! Take not the first time, very suitable for curved edges of the screen! But, of course, the protection in them is less... Not suitable for people with phobias and "curves" hands.
The goods went long. The Mail just put the package in the mailbox. A nice compact case, the phone with it practically keeps its dimensions
Recommend it. Great case!