We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
lindo
it was a gift and the person loved it
Product conforms to the description, soft interior, very comfortable
The hoodie is very comfortable, soft and big. I decided to get a xxl I didn’t think it would be so big but it was definitely worth it I would buy this again and it came pretty fast i ordered it on the first of October and got it the 20th for me that’s fast lol. The material is really soft on the inside the graphic photo is pretty good it hasn’t scratched off so I would recommend it!
Hey, I recommend this sweatshirt to you! It is super cool and of good quality! I hope that the sticker will hold. .. And in addition it was delivered very quickly (10 days) ! On the other hand, he sizes wide, I took S And now I write it in French because sometimes the translation is zero, I recommend this sweatshirt because it is super cool and it is of good quality but I hope the sticker will hold! And in addition it was delivered very quickly (10 days) against it size big, I took S
Came in two weeks, very quickly)) the daughter wanted a long and more, very pleased thank you to the store for speed
Good quality, arrives very quickly satisfied with the purchase
It came in perfect condition! Love it so much
The lavender color is slightly darker than in the picture in real life but I still remain happy. The sweater is thin, warm and soft. Size a little big, fortunately I took a size below :).
Great sweatshirt and super soft <3!
Pull sympas pas très épais
I loved it
I loved the fabric is very cozy the store is very kind, the package arrived fast
Nice sweater. Good material Happy with purchase
pretty solid . kinda weird material but I like it.
The sweatshirt is not very thick but soft inside, everything matches
The purple is darker than the picture but it’s still cute!!!
Delivered on time, good quality, printing almost nickel, lavender purple quite clear, I do 1m55 and 70 kg I took the and it's too wide (it's dress) I think to take one in M but very well to the machine (even at 60 degrees it did not shrink) Just the shoelace tends to go away, otherwise warm and pleasant
All OK. Another opinion will after washing. If something happens with material
Very soft and lightweight! Thank you